服務約定條款

ishopdea will confirm your order in 2 working days. Stock is limited, quota to be reserved to those who has paid first.

Payment Method:

1) Bank transfer (require bank-in slip)
Bank of China
012-816-1-021886-7
Account Name: Popcoinz Ltd.

2) PayPal

3) PayMe
6998 6047

Delivery:

For Hong Kong Delivery:
– Free delivery for order over HKD280 by SF express
– HKD30 will be charged for orders below HKD280

The exact shipping time depends on weather conditions, manpower allocation and other factors. We do our best to process orders as quickly as possible, 3-5 working days normally.

For Overseas:

Customers welcome to choose your preferable ways for receiving your goods via FeDEX or EMS

1) FedEX: Mostly take 2-3 days to deliver your goods

2) EMS: Mostly take 7 days to deliver your goods

Remarks:

  • An email notification with an order number will be sent to you upon successful submission of order. But since stock is limited, quota to be reserved to those who has paid first.
  • Customer service from ishopdea may contact the buyer about the delivery arrangement via WhatsApp at +852 6998 6047.
  • ishopdea reserves the right to update the above terms and conditions at any time without prior notice. In case of any disputes, the final decision of ishopdea will prevail.
  • For enquiries about online ordering and delivery services, please contact ishopdea through WhatsApp at +852 6998 6047. The online customer service operates (Hong Kong Time) 9:30am – 6:30pm from Monday to Friday (excluding public holidays).

Return refund policy:

1) Orders that are paid cannot be modified or cancelled, unless there are missing, wrong or defective items after the reception of the products.

2) In case of missing, wrong or defective items, please keep the original packaging and receipts, and contact ishopdea through WhatsApp (+852 6998 6047) within three working days after receiving the products to arrange an exchange. The online customer service operates 9:30 am – 6:30 from Monday to Friday (excluding public holidays).

3) Goods that have been opened, used or damaged for personal reasons cannot be returned.

4) Only one return can be made for one order for non-human damage.